TeamSupport.com Boosts Efficiency at Wren Solutions

April 24, 2012     Mark Lew    

TeamSupport.com (http://www.TeamSupport.com) – the mainstream supplier of online client support and help work area programming arrangements – today reported a fruitful organization of the organization’s Venture Release by Wren Arrangements, a main provider of physical security answers for misfortune anticipation. The Jefferson City, Missouri-based organization offers an extensive suite of Electronic applications under the Encapsulon mark for big business level security and operations administration.

Looking for a very much incorporated answer for streamline Wren’s interior bolster work processes, IS and Customer Administrations Chief Sean Chambers picked TeamSupport "for its convenience and customization, in addition to a fantastic number of components at the cost … we supplanted four autonomous frameworks in six offices [with] a solitary one that gives us understanding and open-to-close issue following, notwithstanding when something’s given off to another gathering. We disposed of various spreadsheets and following frameworks; what once took 20-30 minutes [now] takes five … we’ve spared about 20% in worker hours in the course of recent months and by decreasing our [use of] the CRM undertaking programming, we’re sparing over 40% in month to month situate permit fees." See the full contextual analysis at http://teamsupport.com/case_study12.php

"We planned TeamSupport to help our customers give remarkable support to their own clients by encouraging inward joint effort and work process efficiency," said organization Chief Robert C. Johnson. "Wren Arrangements grasped our idea and has taken full preferred standpoint of its energy and usefulness to diminish costs and increment productivity."

Utilized by client support and help work areas around the world, TeamSupport is effectively arranged and modified; the application is offered in a few sensibly estimated, upgradeable variants. TeamSupport is adaptable from a basic push work area application to a 100+ seat undertaking wide client support and item imperfection following framework.

About TeamSupport

TeamSupport.com is a completely claimed backup of Dallas, TX-based Muroc Frameworks, Inc. (http://www.MurocSystems.com), a holding organization concentrated on creating profitability upgrading programming items conveyed by means of the Product as-an Administration (SaaS) show.

About Wren Arrangements

For about 30 years, Jefferson City, Missouri-based Wren Arrangements has provided Misfortune Counteractive action experts with extensive variety of physical security arrangements – from video observation equipment to retail review programming. Wren helps driving retailers and associations of different types secure resources and lessen misfortune. The organization has earned a strong notoriety for first rate client administration and top notch items.

TeamSupport.com contact: Eric Harrington/Press@teamsupport.com

1-800-596-2820 ext.806

Wren Arrangements contact: info@wrensolutions.com


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